Logistics and Customer Engagement
Logistics and Distribution work is often seen as a behind the scenes role. A baseline necessity that is taken for granted. Rarely does it get the glory of winning business that sales routine is given. The truth is Logistics and Distribution work is on the front line of customer engagement. The logistics teams at many supply chain organizations have a more intimate and consistent relationship with customers than sales or customer service. From the deliver to the packaging to services performed logistics employees interact with customers on a daily and hourly basis.